Rulestack

Q&A · ESMA

Suitability and appropriateness

Answered
Read the official text on the ESMA website(opens in a new tab)
AI-generated Summary

Monitoring of recorded calls and communications must be risk-based and proportionate to the firm's business, taking account of factors such as own-account dealing, client order volumes and characteristics, clients, products and market conditions, and the results should feed into the firm's compliance arrangements.

Details

ReferenceESMA_QA_1768
IssuerESMA
Published10 Oct 2016
Answered10 Oct 2016
Submitted10 Oct 2016
ESMA topicsSuitability
Earlier Q&A documentESMA35-43-349 MiFID II Q&As on Investor protection topics, Ch. 3, question 3