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Q&A · ESMA

Recording of telephone conversations and electronic communications

Answered
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AI-generated Summary

Firms may use third parties to record calls and electronic communications, but recording counts as a critical or important operational function for the outsourcing rules.

Details

ReferenceESMA_QA_1773
IssuerESMA
Published10 Oct 2016
Answered10 Oct 2016
Submitted10 Oct 2016
ESMA topicsRecording of telephone conversations and electronic communications
Earlier Q&A documentESMA 35-43-349 MiFID II Q&As on Investor protection Ch. 3, question 7