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EU · MiFID II · TITLE VI COMPETENT AUTHORITIES · CHAPTER I Designation, powers and redress procedures

Article 75 MiFID IIExtra-judicial mechanism for consumers complaints

In force
Read the official text on EUR-Lex(opens in a new tab)
AI-generated What this provision does

Member States must set up efficient out-of-court complaint and redress procedures for consumer disputes about investment and ancillary services, ensure all investment firms belong to one, and ensure cross-border cooperation; ESMA publishes a list of these mechanisms.

Commentary

No law-firm commentary is linked to this provision yet.

393 more documents relate to MiFID II as a whole without naming an article.

UK counterpart

  • DISP 2.3.1AR · Activities by firms
    DISP Dispute Resolution: Complaints · in force from 23 Oct 2025
    DivergedExplicit reference · 90%

    UK changes after exit to DISP 2.3.1AR: FCA 2025/40 (from 23 Oct 2025).

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Version history

  1. From 17 Sept 2014

Each entry is a consolidated version of the act on EUR-Lex in which this provision appears. The text itself is on the official site.